SHOP PAY INSTALLMENTS
What is Shop Pay?
Shop Pay is a secure, accelerated checkout option that lets you save your shipping and payment details for faster future purchases.You can also use Shop Pay Installments to split your order into easy payments over time (available to eligible customer
Which countries can use Shop Pay
Shop Pay is currently available to customers in:. International customers outside these regions can still check out using major credit cards, PayPal, or other standard payment methods at checkout.
How do Shop Pay Installments work?
Eligible customers can pay for their purchase in 4 equal, interest-free payments, every two weeks including other payment plans according to your total sum. There are no hidden fees or penalties if payments are made on time. Example: A $400 purchase
Can I return an order paid with Shop Pay Installments?
Yes! Returns follow our standard Return Policy. However:. If you return an online order in store, the refund still goes through Shop Pay Installments to the original payment method.
Are Shop Pay Installments available for in-store purchases?
Currently, Shop Pay Installments are only available for online purchases made through our website. However you’re welcome to use Shop Pay online and pick the “in store pickup” option at checkout!
When will I see my refund?
Once your return is approved and processed, you’ll receive an email confirmation. Refund timing depends on Shop Pay (Affirm) and your financial institution, typically within 5–10 business days.
Who do I contact for Shop Pay payment issues?
If you have questions about your payment schedule, declined transactions, or installment changes, please contact Shop Pay support directly at https://help.shop.app/en/shop.