We’re not able to accommodate custom designs at this time, but we’d love to keep you in the loop! Sign up for our mailing list to be the first to hear about new product launches, limited releases, and restocks.

<p id="isPasted">We&#x2019;re not able to accommodate custom designs at this time, but we&#x2019;d love to keep you in the loop! Sign up for our mailing list to be the first to hear about new product launches, limited releases, and restocks.</p>

Can I order a custom piece?

While we don’t offer fully custom designs, many of our pieces are made in-house, which allows us to accommodate certain modifications. This may include switching a gold clasp to silver, even if alternate product photos aren’t available online. If you

<p>While we don&#x2019;t offer fully custom designs, many of our pieces are made in-house, which allows us to accommodate certain modifications. This may include switching a gold clasp to silver, even if alternate product photos aren&#x2019;t available online.</p><p>If you&#x2019;re interested in a specific metal option, minor adjustment, or sizing request, please contact our Customer Care team. We&#x2019;ll be happy to confirm what&#x2019;s possible for the piece you&apos;re considering!</p>

Requesting modifications to existing pieces?

Please contact our Customer Care team at info@leahalexandra.com and we will provide you with a code to purchase a single earring online (not available for solid gold earrings). The price is half of the retail price, plus shipping.

<p>Please contact our Customer Care team at&#xA0;<a href="mailto:info@leahalexandra.com" style=" text-decoration: none;" id="isPasted">info@leahalexandra.com&#xA0;</a>and we will provide you with a code to purchase a single earring online (not available for solid gold earrings). The price is half of the retail price, plus shipping.</p>

How can I replace a lost earring?

Find our locket photo guide & template here!

<p>Find our locket photo guide &amp; template <a href="https://cdn.shopify.com/s/files/1/0060/8052/files/Lockets_-_How_to_Add_a_Photo.pdf?v=1609975803" target="_blank" rel="noopener noreferrer">here</a>!&#xA0;</p><p><br></p>

How do I put a photo in my locket?

We craft our jewelry using high-quality, lasting materials designed to be layered, lived in, and loved season after season. Our collections feature solid gold (10k & 14k), 14k gold vermeil, gold fill, and sterling silver, plus natural gemstones and f

<p data-start="208" data-end="587" id="isPasted">We craft our jewelry using high-quality, lasting materials designed to be layered, lived in, and loved season after season. Our collections feature solid gold (10k &amp; 14k), 14k gold vermeil, gold fill, and sterling silver, plus natural gemstones and freshwater pearls chosen for their beauty, durability, and unique character.</p><p data-start="208" data-end="587">Learn more about our materials and sourcing <a href="https://leahalexandra.com/pages/about-us">here</a>.&#xA0;</p>

What materials are your pieces made from?

Leah Alexandra Jewelry is handcrafted in our Mount Pleasant studio in Vancouver, as well as by our trusted manufacturing partners in Jaipur and Italy. Our stones are responsibly sourced from around the world and sent to Jaipur, where they are expertl

<article tabindex="-1" dir="auto" data-turn-id="request-WEB:6fe555f2-f6be-48a2-92a7-10c97aac5e6c-53" data-testid="conversation-turn-108" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="2195b18e-8007-42aa-abe8-b0bfd4d22311" dir="auto" data-message-model-slug="gpt-5-3"><p data-start="0" data-end="314">Leah Alexandra Jewelry is handcrafted in our Mount Pleasant studio in Vancouver, as well as by our trusted manufacturing partners in Jaipur and Italy. Our stones are responsibly sourced from around the world and sent to Jaipur, where they are expertly cut, faceted, and set by skilled artisans.</p><p data-start="316" data-end="851">Jaipur has been one of the world&#x2019;s most important gemstone centers for hundreds of years. Often referred to as the &#x201C;Pink City&#x201D;, it became a global hub for gemstone cutting and trading in the 18th century under the patronage of the royal court, which invited master gem cutters and jewelers to the region. Over generations, Jaipur developed a reputation for its exceptional craftsmanship and deep expertise in working with colored gemstones, making it one of the leading destinations in the world for gemstone cutting today.</p><p data-start="853" data-end="1225">Our manufacturer in Jaipur is a certified member of the Responsible Jewellery Council (RJC) and is also SMETA audited, one of the most widely recognized &#x201C;gold standard&#x201D; ethical auditing systems in the industry. These certifications ensure responsible practices across environmental impact, labour standards, workplace safety, business ethics, and transparency.</p><p data-start="1227" data-end="1396">In addition, the majority of silver used in our jewelry is recycled, helping reduce environmental impact while maintaining the high quality our pieces are known for.</p><p data-start="1398" data-end="1641" data-is-last-node data-is-only-node>We remain dedicated to creating thoughtfully crafted jewelry while embracing responsible sourcing and sustainability &#x2014; both to set an example within the industry and to support the artisans and communities who help bring our designs to life.</p></div></div></article>

Where are your gems sourced from?

Yes! We use natural gemstones and freshwater pearls, each with its own personality, energy, and beauty. Because no two are alike, every piece has subtle variations that make it truly unique.

<p>Yes! We use natural gemstones and freshwater pearls, each with its own personality, energy, and beauty. Because no two are alike, every piece has subtle variations that make it truly unique.</p>

Are your gemstones real?

We use high-quality 14k gold in our vermeil and goldfill pieces, and solid gold pieces ranging from 10k-14k. 14k gold plated over sterling silver. Thicker layer than standard gold plating. Contains real 14k gold. Can fade or tarnish over time with ex

<h2 style="text-align: center;" id="materials-guide">Materials Guide</h2><p><br></p><h2 id="gold-vermeil-goldfill--solid-gold">Gold Vermeil, Goldfill &amp; Solid Gold</h2><p>We use high-quality 14k gold in our vermeil and goldfill pieces, and solid gold pieces ranging from 10k-14k.</p><p><br></p><h3 id="14k-gold-vermeil">14k Gold Vermeil</h3><ul><li><p>14k gold plated over sterling silver</p></li><li><p>Thicker layer than standard gold plating</p></li><li><p>Contains real 14k gold</p></li><li><p>Can fade or tarnish over time with exposure to water, moisture, lotions, perfumes, sweat, chemicals, and even individual skin chemistry (pH levels can sometimes cause reactions or accelerate tarnishing)</p></li><li><p>Best suited for occasional or mindful wear</p></li></ul><p>Because vermeil has a bonded gold layer over silver, it will naturally wear down over time with repeated friction or water exposure.</p><h2 id><br></h2><h3 id="14k-goldfill">14k Goldfill</h3><ul><li><p>A thick layer of 14k gold pressure-bonded to a base metal (usually brass)</p></li><li><p>Contains significantly more gold than plated jewelry</p></li><li><p>More durable and water-resistant than vermeil, which is why we use it in our Permanent Jewelry Spark Collection as a great and more affordable alternative to solid gold</p></li><li><p>Suitable for everyday wear with proper care</p></li></ul><p>Note: Although highly durable, goldfill is still a layered material. Frequent exposure to water, friction, or certain skin chemistry can eventually cause fading.</p><h2 id="-1"><br></h2><h3 id="solid-gold-10k-14k">Solid Gold (10k-14k)</h3><ul><li><h2 id="made-entirely-of-gold-alloy-not-layered-or-plated"><p>Made entirely of gold alloy (not layered or plated)</p></h2></li><li><p>Does not tarnish like plated or bonded materials</p></li><li><p>Most durable and long-lasting option</p></li><li><p>Safe for everyday wear, including occasional water exposure</p></li></ul><p>14k White Gold:<br data-start="1680" data-end="1683">White gold is created by combining yellow gold with naturally white metals such as palladium, nickel, or silver, then plated with rhodium to achieve a bright, silvery finish. On some people, the rhodium layer may wear differently or react slightly with individual skin chemistry, causing the piece to appear warmer or slightly gold-toned. This is normal and does not affect the quality of the jewelry.</p><p data-start="1661" data-end="1753" id="isPasted">If you plan to wear your jewelry in water regularly, solid gold is always the best choice.</p><h2 id="-2"><br></h2><h2 id="what-does-karat-k-mean">What Does &#x201C;Karat&#x201D; (K) Mean?</h2><p>Karat refers to the purity of gold, not the size (that&#x2019;s &#x201C;carat,&#x201D; which measures gemstones).</p><p>Pure gold is 24k. Because pure gold is very soft, it&#x2019;s mixed with other metals for strength.</p><ul><li><p>10k gold = 41.7% pure gold (more durable, slightly lighter tone)</p></li><li><p>14k gold = 58.3% pure gold (richer colour, still very durable)</p></li></ul><p>Both 10k and 14k are excellent for everyday fine jewelry. The higher the karat, the warmer and richer the gold tone.</p><h2 id="-3"><br></h2><h2 id="water--care-recommendations">Water &amp; Care Recommendations</h2><p>We do not recommend wearing jewelry in:</p><ul><li><p>Pools</p></li><li><p>Hot tubs</p></li><li><p>Chlorinated water</p></li><li><p>Harsh chemical environments</p></li></ul><p id="isPasted">Chlorine, chemicals, friction, and individual skin chemistry can significantly speed up fading and wear on vermeil and goldfill pieces.&#xA0;</p><p><em>Items showing damage consistent with the above conditions are not covered under warranty.</em></p>

Is Gold Vermeil or Goldfill the Same as Solid Gold?

Yes! All of our jewelry is nickel-free and made without harsh or harmful toxins, making it safe for sensitive skin.

<p data-start="103" data-end="220" id="isPasted">Yes! All of our jewelry is nickel-free and made without harsh or harmful toxins, making it safe for sensitive skin.</p>

Is your jewelry Hypoallergenic and Nickel-Free?

Leah Alexandra 

PRODUCTS & MATERIALS