Can I change the shipping address on my order?Updated 5 months ago

If you've entered an incorrect shipping address, please email us right away at [email protected] with your order number and the correct address.

We begin processing orders promptly at 9:30am PST on weekdays, so we can only make address changes if your request is received before your order begins processing. Once an order has been processed and dispatched, it is in the hands of the shipping carrier, and we are unable to make further changes.

Please note:

• We are not responsible for packages delayed, lost, or returned due to an incorrect address provided at checkout.
• If your order has already shipped, we recommend contacting the carrier directly to see if they can redirect the parcel.
• Orders returned to us due to an invalid or undeliverable address can be resent at your expense.
• Once a package has been marked as delivered to the address provided, Leah Alexandra is not liable for lost or stolen packages.